As each of those UPS milestones approach, the customer will receive an email notification reminding them about the upcoming UPS lifecycle event. Once that email is submitted, APC can then create a direct connection between the customer and their reseller. They also consent to share specific events over the lifecycle of the UPS: when it’s time for battery replacement, warranty renewal and when the UPS is nearing end-of-life. Once your customer buys a Connected Smart-UPS with the APC SmartConnect port, they can easily sign up for APC SmartConnect and register that UPS with their account.Īs part of that process, they are invited to provide the email address of the reseller who sold them the product. Register Connected Smart-UPS, get timely reminders We believe this new feature called “APC Renewal Support” does just that.

However, we want APC SmartConnect to deliver compelling value for these partners as well as our end customers and MSPs. Next Generation Connected Smart-UPS models feature an “APC SmartConnect” Ethernet port providing a direct out-of-box cloud connection for remote UPS management from anywhere benefitting both end users and the Managed Services Providers (MSPs) that support them.ĪPC truly values our partner community and we recognize that many of our Reseller partners do not have an established MSP business today. UPS MSP Smart UPS UPS Lifecycle Replacement UPS SmartConnect cloud-enabled UPS APC SmartConnectĪ new APC SmartConnect feature for APC by Schneider Electric Connected Smart-UPS promises to give partners a direct pipeline to customers that we expect will result in lots of follow-up sales of replacement batteries, extended warranties and ultimately replacement Smart-UPS.ĪPC launched the world’s first cloud-enabled UPS for distributed IT in September 2017.

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